The Design of Information

I’m working on a project aimed at illustrating dramatic changes in the way we live now compared to the not-so-distant past. One startling statistic is the change in outstanding consumer credit in the United States. That’s the amount of money people owe on credit cards, car payments, etc. (not counting home mortgages – that’s another story).

Here’s one attempt to illustrate the change over the past 30 years. I don’t think it’s getting the point across. The gut reaction seems to be excitement that she gets to take home so much stuff. I acknowledge that representing debt with shopping bags is a step removed from most people’s perceptions. But if they were more closely connected in our minds (shopping and the cost of buying on credit), maybe we’d be healthier consumers.

Customer payment preferences have changed a lot; businesses are looking for more ways to offer the ability to pay in multiple ways. Choose a provider that offers competitive processing credit card fees.

The truth is, debt is a crippling burden for many in America today. Maybe she needs to be crawling in tattered clothes, dragging the heavy bags along behind her. Uphill. In the snow. Back to the drawing board.